Legal Terms & Conditions
The use of this Website is governed by the following terms and conditions of use (hereinafter the “Terms of Use”). By entering this Website, you unconditionally agree to comply with and be bound by the following Terms of Use, and the relevant general terms and conditions of sale when you make an online purchase on this Website. If you do not accept all the Terms of Use, please exit this Website immediately. When registering to use the Website and the Services, you will be asked to agree to be bound by these Terms of Use. You are only authorized to use the Website and the Services if you agree to abide by all applicable laws and the terms of these Terms of Use and indicate your acceptance during the registration, or subscription, process. If you (“User”) do not agree to be bound by these Terms of Use and to follow all applicable laws, you should not proceed with registering or using the Services.
ICONIC JUNGLE reserves the right to amend the Terms of Use of the Website at its sole discretion, at any time and without notice. The use of the Website after such amendments implies full acceptance of the Terms of Use in their amended version. Please consult these Terms of Use regularly. The use of the Website and the Services after such modifications constitutes your full acceptance of the revised Terms of Use. If you do not agree with the revised Terms of Use, please stop using the Website and Services.
ICONIC JUNGLE reserves the right at all times to modify its models featured on the Website. While ICONIC JUNGLE has tried to accurately display shapes and colors of its products on the Website, they mostly depend on your monitor and may therefore be perceived differently. We are constantly improving the quality and the aesthetics of our products by changing certain details, that are not immediately reported or reflected on the images / pictures / videos that we show/ use. Consequently, any images / pictures / videos present on our website or on our various communication channels (as social networks by example) could be considered as contractual.
TERMS OF USE
1. Imprint
1.1 The Website and its contents are designed, operated and administered by ICONIC JUNGLE SRL., owned by Sabrina Deloumeaux, with registered office in Rue des Lilas 8, 1202 Geneva, Switzerland, VAT no. CHE-368.535.132.
1.2 Purchases made through the Website by customers are processed by ICONIC JUNGLE SRL., with registered office in Rue des Lilas 8, 1202 Geneva, Switzerland, customer-assistance@iconicjungle.com, VAT no. CHE-368.535.132.
On the texts below we name the company in a shorter way as now indicated as: ICONIC JUNGLE.
2. Intellectual property rights
2.1 All materials on this Website, in whole and in part, including by way of example trademarks, domain names, designs and models, patents and copyright, are protected and in the sole ownership of ICONIC JUNGLE. All rights are reserved, worldwide.
2.2 The terms “Website” and “material” refer, respectively, by way of example, to the software design, implementation and use of the Website, the layout, structure and organization of the contents of the Website, and to any material reproduced therein and / or made available to the public, including in particular the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, designs, devices, logos, trademarks, HTML code, distinctive elements so-called trade dress or any other material reproduced and / or made available through this Website (“Material”). All trademarks, trade names, logos and other distinctive designs and signs which are reproduced on the Website, whether registered or not, are trademarks or service marks of ICONIC JUNGLE in all other countries. All domain names used on the Website and / or connected to it are owned – or used with permission – by ICONIC JUNGLE, which manages them on a worldwide basis.
3.3 This Website is solely for private, personal and non-commercial use, and the Material on this Website is presented for information and/ or promotional purposes only. It is not permitted to reproduce (except where the reproduction is made for personal non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to, or otherwise modify, create and / or use derivative works from, or on any case works inspired to, sell or participate in any sale of, this Website, any of the material in this Website or related software, in whole and / or in part, in any form and / or manner, and for any purpose. If the downloading or the copying should be permitted by ICONIC JUNGLE in writing, the user will not obtain any right, title or interest in any Material or software as a result of any such downloading or copying. ICONIC JUNGLE is fully committed to maintain, enforce and protect its intellectual property rights throughout the world and to strongly fight against any infringement in order to ensure that its unique heritage be strongly preserved and fully respected. Any use which is not expressly permitted by these Terms of Use is prohibited. The lack of any remedy by ICONIC JUNGLE whether in Court or out of Court does not mean acquiescence or tolerance of any violations of these Terms of Use of the Website and / or breach of intellectual property rights of which ICONIC JUNGLE has the ownership and / or availability.
3. User Age
3.1 The Services are generally not intended for persons under the age of eighteen (18) years (or the age of majority of the individual’s relevant country). If you are under this age, please do not register for, or subscribe to, the Services. If we learn that you are under eighteen (18) years of age or any other majority age in your country (or fraudulently misrepresented your age during the registration process, if applicable), we will promptly cancel your registration, or subscription, if any, and stop providing you with the Services.
4. Registration and Subscription to the Services
4.1 You may register for, or subscribe to, our Services as available from time to time on the Website. When registering for, or subscribing to, our Services you must provide accurate and true information. In the event of any change in the information you provided upon your registration or subscription, you agree to promptly inform us to ensure that you will receive our messages and that we will not in error contact third parties.
4.2 If you registered for a Service requiring prior authentication (e.g. Account, Wish list), you agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account attributable to you or by default in protection of your password.
4.3 Without prejudice to other remedies provided by applicable law and under these Terms of Use, in the event you fail to comply with the obligations under these Terms of Use, ICONIC JUNGLE will be entitled, at its sole discretion, to cancel your registration or subscription, and/or to block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services.
5. Duration and Termination
5.1 Your registration for, or subscription to, one or more Services will be effective upon successful completion of the registration or subscription process. These Terms of Use, and any posted revision of these Terms of Use, shall remain in full force and effect for the entire duration of your use of the Website or of the Services.
5.2 You may terminate your registration for, or subscription to, the Website at any time at your sole discretion, without reason, by sending an e-mail to customer-assistance@iconicjungle.com or calling the number +41 22 529 01 63. We will confirm to you the cancellation of your registration or subscription.
5.3 ICONIC JUNGLE may immediately terminate your registration or subscription, or suspend it, at any time and at its sole discretion, in the event of any material breach by you of these Terms of Use, without prejudice to any other remedies provided by the applicable law. ICONIC JUNGLE will notify you about the termination or suspension, as applicable, by e-mail or ordinary mail and your registration or subscription details will be deactivated.
6. Electronic Services
6.1 Certain parts of the Services may need to be provided through electronic communication channels (e.g. e-mail, SMS, phone). You agree that we may contact you for Services-related issues by SMS, e-mail or other electronic technology and you acknowledge that, in some jurisdictions, use of the mobile services may result in charges imposed on you by your network provider and that you will be responsible for such charges.
7. Submitted material
7.1 You acknowledge and agree that any proposals, projects, ideas, concepts, photographs, contributions or any other content and material (with the exception of personal data) disclosed or sent to ICONIC JUNGLE through this Website or by other means (“Submitted Material”) is not considered confidential. By submitting the Submitted Material you grant to ICONIC JUNGLE a royalty free, non-exclusive, worldwide right to copy, reproduce, publish, disclose, distribute or otherwise use, in whole or in part, the Submitted Material, for the entire term of protection thereof, for advertising, promotional or product development purposes.
7.2 ICONIC JUNGLE is not required or will not be required in the future to:
(i) keep any Submitted Material confidential;
(ii) pay compensation for any use of the Submitted Material or in connection to it;
(iii) respond to the submission of Submitted Material and / or confirm the relevant receipt.
7.3 You declare and warrant that the Submitted Material does not violate any rights of third parties arising from the law and / or contract, including, by way of example, the rights related to the author, trademarks, patents, trade secrets, confidentiality and any other proprietary or personal rights, including data protection. By submitting the Submitted Materials, you acknowledge the right, but not the obligation, of ICONIC JUNGLE to copy, reproduce, publish, disclose, distribute or otherwise use such Submitted Material, or any part thereof, for any purpose, including, by way of example, advertising, promotional, product development or other commercial purposes, without in any case granting you or any third party the right to any compensation. You are and will be fully responsible for the content of any Submitted Material.
7.4 ICONIC JUNGLE retains the right to reject or delete any Submitted Material for any or no reasons, including Submitted Material that in our judgment violates these Terms of Use or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity.
8. Links to other Websites
8.1 This Website may contain links to other websites. These websites may contain and be governed by their own terms and conditions of use or no terms and conditions at all. ICONIC JUNGLE has no control and no responsibility over such websites and will not be responsible or liable for any accessibility of third party websites or for their content. ICONIC JUNGLE is not responsible for the content of any site linked to or from the Website. Linking to any other website is entirely at a user’s own risk. While ICONIC JUNGLE may provide links on the Website to other sites, the inclusion of such links is solely for the convenience of the user. ICONIC JUNGLE makes no representations and disclaims all warranties, express and implied, as to the accuracy, validity, suitability, legality or otherwise of any materials or information contained on such sites.
8.2 The creation of any hypertext link redirecting towards any one of the web pages or components of the Website without prior written authorisation from ICONIC JUNGLE is prohibited. Said authorisation may be withdrawn at any moment. Any such website containing hypertext links redirecting towards the Website or any one of its components are not under the control of ICONIC JUNGLE. ICONIC JUNGLE may therefore not be held liable (particularly with regard to editorial content) in relation to the access to such websites or their contents. Hyperlinks to other websites and references to information, products or services of third parties linked to this Website do not constitute, and should not be interpreted, in any way, as an endorsement by ICONIC JUNGLE of such websites, information, products or services. Any question or comment related to these websites must be addressed to the relevant operators.
8.3 You are not permitted to frame this Website on any other website or to link to any part or section of the Website and / or to the Material, in whole or in part, without prior written consent of ICONIC JUNGLE.
9. Security
9.1 The transmission of data over the Internet cannot ever be guaranteed to be completely secure. It is possible that third parties beyond the control of ICONIC JUNGLE may be able to access or intercept transmissions or private communications without ICONIC JUNGLE’s permission or knowledge. ICONIC JUNGLE makes every possible effort to protect your personal information. However, we cannot ensure or warrant the security of any information you transmit to us. Data is transmitted at your own risk and ICONIC JUNGLE cannot be held liable for any breach of security which is not directly attributable to negligence on the part of ICONIC JUNGLE.
10. Products Authenticity branded « ICONIC JUNGLE MY HEAD IS A JUNGLE »
10.1 The products branded « ICONIC JUNGLE MY HEAD IS A JUNGLE » promoted through the Website are made with the finest materials, and they are all MADE IN ITALY, with the only exception of those products related to covid masks, which are produced in Bulgary.
11. Liability: No Warranties or Representations
11.1 While ICONIC JUNGLE makes its best efforts to include accurate and up to date information on the Website, it makes no warranties or representations with respect to the content of the Website, which is provided “as is”. To the fullest extent permitted by law, ICONIC JUNGLE shall not be liable in any manner for direct, indirect, incidental, consequential, loss of data, income or profit, punitive damages and/or claims of third parties resulting from the use of, access to, or inability to use the information and/or the products offered on the Website or any damages arising out of or in connection with the use of the Website. Furthermore, ICONIC JUNGLE assumes no responsibility and shall not be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of or browsing in the Website or your downloading of information from the Website.
11.2 ICONIC JUNGLE WORKS TO ENSURE THAT THE INFORMATION MADE AVAILABLE THROUGH THE WEBSITE IS ACCURATE AND UP TO DATE. HOWEVER ICONIC JUNGLE CANNOT GUARANTEE THE ACCURACY OF SUCH INFORMATION OR THAT SUCH INFORMATION IS FREE FROM ERRORS OR OMISSIONS AND ICONIC JUNGLE MAKES NO WARRANTY, AND SHALL HAVE NO LIABILITY, IN RESPECT OF THE SAME. ICONIC JUNGLE RESERVES THE RIGHT TO UPDATE AND/OR CORRECT THE CONTENTS OF THE WEBSITE AT ANY TIME WITHOUT NOTICE AND WITHOUT ANY LIABILITY.
12. Limitation of liability
12.1 SOME COUNTRIES DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
12.2 AS THE SERVICE IS PROVIDED FREE OF CHARGE, YOU ARE RESPONSIBLE FOR EVALUATING THE INFORMATION AND CONTENT OBTAINED THROUGH THE WEBSITE. BY USING THE WEBSITE YOU UNDERTAKE ALL RISKS CONNECTED TO THE RELEVANT USE AND TO TAKE FULL RESPONSIBILITY FOR ANY FAILURE IN THE USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICE AND MAINTENANCE OF HARDWARE AND / OR SOFTWARE USED IN CONNECTION WITH THE WEBSITE.
12.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ALSO UNDERTAKE NOT TO HOLD US, OUR LICENSORS, SERVICE PROVIDERS, AGENTS, OFFICERS, OR DIRECTORS, LIABLE, IN ANY WAY, FOR ANY POSSIBLE DAMAGES INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING OR RESULTING FROM THE USE OF THIS WEBSITE, THE SERVICES, ITS CONTENTS OR RELATED TO IT, OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THEY ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
12.4 IT IS UNDERSTOOD THAT NOTHING IN THESE TERMS OF USE SHALL EXCLUDE OR LIMIT (I) OUR LIABILITY IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM OUR WILFUL INTENT; AND/OR; (II) OUR LIABILITY IN CASE OF FRAUD, FRAUDULENT MISREPRESENTATION OR GROSS NEGLIGENCE; AND/OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
13. Indemnity
13.1 If permitted under applicable law, you agree to indemnify and hold us, and each of our subsidiaries and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website and the Services in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth herein and/or if any Submitted Material that is transmitted through the Services causes our liability to a third party.
14. Applicable Law and Jurisdiction
14.1 You agree that by accessing this Website you accept Swiss jurisdiction. These Terms & Conditions of Use shall be governed by and construed in accordance with Swiss law and any action arising out of or relating to these Terms and Conditions of Use shall be subject to the exclusive jurisdiction of the Courts of Switzerland. These Terms & Conditions of Use are non-contractual obligations arising out of or in relation to the Terms & Conditions of Use shall be governed by and will be interpreted in accordance with Swiss laws (without regard to its conflict of law provisions), except otherwise provided under mandatory local legislation of your place of residence. All disputes arising out of or relating to these Terms & Conditions of Use or any non-contractual obligations arising out of or relating to the Terms & Conditions of Use shall be submitted to the exclusive jurisdiction of Swiss courts or the jurisdiction of the courts of your place of residence, if so provided under the applicable law.
14.2 Disputes
These legal terms have been drafted in accordance with Swiss law. Any dispute over the content or use of the Website shall be governed by the substantive laws of Switzerland and the jurisdiction and venue of any such action shall be vested solely before the ordinary courts of the Canton of Geneva.
15. Privacy
15.1 Before uploading or providing any personal data to this Website please read carefully the « Cookies & Privacy Policy » form. Unless an opt-in is required under the applicable data protection law(s), by uploading or providing any personal data to the Website you agree to be bound by our « Cookies & Privacy Policy ».
General Terms & Conditions of Sale
1. Identification of the seller
1.1 These general terms and conditions of sale and general conditions of the iconicjungle.com website, are the exclusive property of the brand “ICONIC JUNGLE, MY HEAD IS A JUNGLE”, legally owned by Sabrina Deloumeaux and represented by the company ICONIC JUNGLE SRL., Rue des Lilas 8, 1202 GENEVA, Switzerland, VAT N° CHE-368.535.132, owned by Sabrina Deloumeaux. On the texts below we name the brand in a shorter way as now indicated as: ICONIC JUNGLE.
2. Retention of ownership
2.1 The Products ordered remain the property of ICONIC JUNGLE until full payment of the price has been received by ICONIC JUNGLE.
However, you assume the risks (in particular of loss, theft or damage) concerning the Products delivered as from the moment they are delivered to the address indicated at the time of ordering.
3. Scope and acceptance of the general terms and conditions of sales
3.1 The purchase of products offered on the website www.iconiquejungle.com is subject to the present general conditions of sale of the Site (“General Conditions of Sale”). The use of the distance selling service governed by these General Terms and Conditions of Sale is exclusively reserved for end consumers, persons who are not acting for commercial, entrepreneurial or craft purposes or in the context of potential professional activities, having reached the age of 18 (or, for younger persons, authorised by their legal representative). The resale or transfer of products purchased on the Site for commercial or professional purposes is expressly prohibited. We may update these General Terms and Conditions at any time. You can consult the latest version of the current General Terms and Conditions of Sale at any time by clicking on the link “General Terms and Conditions of Sale”. The General Terms and Conditions of Sale in force at the time of conclusion of the sales contract are those that are enforceable against you. The languages used for the purpose of concluding the contract of sale on this Site are French and English. In addition, each time you purchase Products on the Site, you will be asked to confirm your acceptance of these General Terms and Conditions of Sale in effect on the date of placing your order. These general terms and conditions can be viewed before and at the time you are asked to confirm that you accept them.
4. How to Order
4.1 The Site allows you to order from ICONIC JUNGLE a selection of products from the brand “ICONIC JUNGLE my head is a jungle” (hereinafter the “Product(s)”), immediately online via the Internet for delivery to Switzerland, Europe, the United Kingdom, the USA, Asia…..
5. Product Availability
5.1 Our Product and price offers are valid as long as they are visible on the Site. Currently our leather goods are only made to order, so we do not have any stock. This is why when you place your “pre-order”, you are informed of the waiting time for the preparation and delivery of your product.
5.2 Some Products may occasionally be unavailable, although only appearing on the Site. In such circumstances, ICONIC JUNGLE will promptly inform the Customer by email that the order placed has not been accepted by ICONIC JUNGLE.
5.3 The Customer acknowledges that the products offered by ICONIC JUNGLE on the Site are limited in number and therefore he/she is aware that ICONIC JUNGLE will need to check availability at the time of purchase.
5.4 Errors or modifications may exceptionally exist, in particular in the case of simultaneous orders of the same Product by several customers. In the event of unavailability of a Product after placing your order, we will inform you by e-mail as soon as possible (within 3-5 days), offering you either to order another Product presented on the Site in replacement, or to cancel your order.
5.5 ICONIC JUNGLE is not liable in the event of unavailability of the Products for orders not yet accepted by ICONIC JUNGLE.
5.6 ICONIC JUNGLE reserves the right to change the Products offered on the Site at any time and without notice. In order to ensure a better quality of service and availability of our Products to all customers of the Site, ICONIC JUNGLE reserves the right to limit the quantity of Products that can be purchased by a customer, in accordance with the applicable provisions in this regard.
6. Purchase procedure and payment of your order
6.1 Each Product offered for sale on the Site can be viewed by following a link provided for thispurpose, displaying photographic images of the item, unit price, colors, and sizes (if applicable). For Products expressly marked on the Site as not yet available for delivery (hereinafter “I want it! “Pre-order”, “Pre-order Product” or « Customized Products”), as not yet ready to be shipped, the link provided for this purpose or a personal e-mail, will also give you the corresponding estimated delivery date.
6.2 Although every effort is made to ensure that the photographs displayed on the Site accurately correspond to the original Products, there may be discrepancies due to the technical characteristics and color resolution of the equipment used by the Customer. Consequently,
ICONIC JUNGLE declines all responsibility for any inadequacy of the graphic representations and cannot be held liable for non-substantial errors or inaccuracies in the photographs or graphic representations of the Products appearing on the Site. All images and pictures present on the website are not contractual.
6.3 The Customer may purchase one or more Products, for a maximum of 3 units per same Product, except for certain types of Products mentioned. ICONIC JUNGLE reserves the right to modify at any time the limitations on the number of Products that may be purchased through the Site.
6.4 At the end of the ordering process described above and after having accepted all of these General Terms and Conditions of Sale and Use, as well as the Site’s Privacy Policy, click on the “Confirm and Pay” button. The sales contract will then be definitively formed. You must check the accuracy of your selection before confirming your order.
6.5 The purchase procedure is finalized as soon as the Customer presses the confirmation button of the final Order, thus validating his order which will be directly submitted to ICONIC JUNGLE. After pressing the Purchase Button, the content of the Order can no longer be modified by the Customer.
6.6 Before finalizing and sending the Order, the Customer must confirm that he/she has read and accepted these General Terms and Conditions of Sale. At the end of the purchase procedure. The purchase procedure must be fully completed; a failure to do so implies that the Order cannot be submitted to ICONIC JUNGLE.
6.7 Each Order and the Customer’s data required for the purchase will be processed and stored by ICONIC JUNGLE for the period provided for by and in accordance with applicable laws currently in force, as well as with the Privacy Policy accessible on the page of the Site where the General Terms and Conditions of Sale are also accessible.
6.8 The Customer is aware that he/she is responsible for the accuracy and veracity of the data entered on the Site or used in any other way at the time of purchase.
6.9 The Customer is informed that on the Site, he also has the possibility: to pre-order a selection of Products before their launch, distribution or placing on the market, and to order Products that it wishes to customize permanently by adding modifications according to
the terms indicated on the Site. The Customer acknowledges that these Products are not yet available for delivery at the time of the Order. These Products are clearly identified and indicated on the Site by the words “I want it”, “Pre-order” or “Pre-order Product”, and the Products that can be customized by Customers are clearly identified and indicated on the Site by the words “Customized Products”.
6.10 The Customer acknowledges and accepts that if he orders a Pre-Ordered Product and/or a Custom Product, the price indicated on the Site and displayed in the Basket will be charged to him upon receipt of the Confirmation Email, although the Pre-Ordered Product and the Custom Product are not yet ready to be shipped on that date. The Pre-Ordered Product and the Custom Product will be delivered to the Customer on the relevant estimated delivery date, specified in the Product Description Sheet.
6.11 In the event that the Order sent by the Customer also contains one or more Pre-Ordered Products and/or Custom Products in addition to the Products already available, all prices corresponding to this Order shall be debited at the time of receipt of the Confirmation Email even if these Pre-Ordered Products and Custom Products shall only be delivered on the corresponding estimated delivery dates, as specified in the Product Description Sheet.
6.12 The Customer acknowledges and accepts that, with the exception of what is specifically provided for in these Pre-Ordered Products and Personalized Products, the other clauses of these General Terms and Conditions of Sale apply to Pre-Ordered Products and Personalized Products.
6.13 Once completed, your order is sent to ICONIC JUNGLE for processing. ICONIC JUNGLE reserves the right not to accept an order from a customer with whom it is in dispute for a previous order, or if ICONIC JUNGLE reasonably believes that the customer has violated these Terms and Conditions or has engaged in fraudulent activity, or for any other
legitimate reason.
7. Confirmation of the order
7.1 A summary of your order will then be sent to you by e-mail. The acknowledgement of receipt shall include the total amount of the order, information relating to cost and delivery time, essential characteristics, quantity and price of the Products purchased.
We recommend that you keep this acknowledgement of receipt on paper or electronic media.
8. Prices and payment methods accepted
8.1 The prices of all Products offered for sale on the website include VAT.
8.2 Prices are expressed in Euros (EUR).
8.3 The total price indicated in the Basket includes shipping costs, if any others, which are indicated separately. In all cases, ICONIC JUNGLE must obtain the express consent of the Customer to charge additional costs.
9. Payment by credit card or bank card
9.1 The accepted credit cards and bank cards are: Visa®, MasterCard®, Maestro® American Express®. We draw your attention to the fact that the issuer of your credit card may charge you a processing fee. ICONICJUNGLE cannot be held responsible for the application of such fees.
9.2 With regard to credit card payments, the Customer confirms and warrants that he/she is the holder of the credit card used for the purchase and the accuracy of all data entered at the time of purchase, such as: credit card number, expiry date and, if applicable, security code.
9.3 The purchased Products are only delivered after payment of the amount due by the Customer. In the event that the Customer cannot debit the amounts for any reason whatsoever, the sale procedure automatically ends and the sale is cancelled, and the Customer is subsequently informed.
9.4 In the event that one or more Products are unavailable and the Customer has decided not to cancel the order entirely, he/she is only charged the price of the available Products and the potential related shipping costs.
10. Delivery conditions and transport costs
10.1 For the EDEN BAGS, we do offer complimentary worldwide shipping. For the other Leather Goods collections, Standard delivery is offered only for the European Union. For small leather goods collections (as by examples accessories like purses, cuffs…) a flat-rate shipping fee will be charged. A flat-rate shipping fee will be charged in addition for shipments outside the European Union.At the beginning of the ordering process, we indicate the possible delivery times and shipping formulas for the Products purchased and the chosen delivery country. This amount will be due by you in addition to the price of the Products purchased.
10.2 The Products are delivered to the address indicated by the Customer in the Order and we will send you the tracking number of your package by e-mail. The Customer will receive the Products separately as soon as they are ready for shipment. For security reasons, a signature is required upon receipt of all orders.
10.3 All our orders are shipped in our signature packaging and placed in a neutral and discreet cardboard box. If your purchase is a gift, please note it in “additional information” at the time of payment, or check the box “This is a gift”, before entering the delivery address. You will receive your order elegantly packaged and if you wish, you can add a personal message. As the prices are not visible, gift orders can be shipped directly to the recipient.
10.4 Please note that the tracking number will be activated within 24 hours of the order being shipped. Therefore, tracking may not be available immediately after shipment. Please check again the next day.
10.5 For security reasons, ICONIC JUNGLE does not process any order addressed to a post office box and does not accept any order that does not identify the natural person held to be the recipient of the order or the address in question. In cases where the Order concerns Pre-Ordered Products and/or Customised Products, the delivery time will be more than 30 days and ICONIC JUNGLE will deliver these Products on the date or during the estimated delivery period agreed with the Customer, as indicated to the Customer in the Product description sheet.
10.6 With regard to a Pre-order of several articles simultaneously, ICONIC JUNGLE reserves the right to modify the estimated delivery time on the website and will promptly inform the customer.
10.7 As soon as the purchased Product is shipped, the Customer receives an email to the address indicated in the Order. This email contains a shipping tracking code and a link that allows the Customer to track the delivery in real time.
10.8 The Customer bears the risk of loss or damage to the Products from the moment he/she, or a third party designated by the Customer and other than the carrier, physically takes possession of the Products. In the event that, on the other hand, the loss or damage to the Product occurs before physical delivery to the Customer or to a third party designated by the Customer, ICONIC JUNGLE shall refund to the Customer any amounts already paid. Any damage noted or occurring after receipt of the goods is the responsibility of the Customer.
11. Delivery to the hotel
11.1 We can deliver without any problem to your hotel. Please enter the name of the hotel when entering your delivery address. Please remember to indicate the dates of your stay in the “additional information” field so that we can ensure that we can deliver you on time. If this is not the case, we will contact you again to inform you.
12. Delivery problems
12.1 Any defect or delay in delivery, exceeding the delivery times mentioned, must be reported by e-mail, mentioning your name and order number, to our Customer Service as soon as possible. Our customer service will do everything possible to unblock the delivery as soon as possible, but we cannot be held responsible for customs problems and their particular delays in certain cases. Any claim made after thirty (30) calendar days after the date of validation of your order cannot be taken into account.
12.2 In the event that ICONIC JUNGLE does not deliver the Products ordered within the aforementioned period, the Customer must set ICONIC JUNGLE a suitable additional period of time to deliver the Products in question, in accordance with the applicable laws currently in force.
13. Product Compliance and Legal Warranties
13.1 At the time of delivery, the Customer must check the Products to ensure that they correspond to the items ordered and that they do not present any manufacturing defect or lack of conformity. The sale of « ICONIC JUNGLE” Products is subject to the legal warranties provided by applicable laws and any additional contractual warranties that ICONIC JUNGLE may provide to the Customer.
13.2 Legal warranties
13.2 The Products sold by ICONIC JUNGLE are subject to the conditions of legal guarantees provided by the federal law supplementing the Swiss Civil Code (Book Five: Law of Obligations), to the exclusion of all other guarantees.
13.3 Legal guarantee of conformity
13.3 ICONIC JUNGLE will deliver to you a Product that complies with the contract and is free of defects in conformity upon delivery of the said Product, in the sense that the Product will be suitable for the use usually expected of a similar good and that it will have the characteristics presented during the sale. ICONIC JUNGLE is also liable for defects in conformity resulting from packaging when it has been charged to it by the contract or has been carried out under its responsibility. This guarantee will only be valid if you request it within two years of delivery of the property. Any lack of conformity which becomes apparent within twenty-four (24) months of delivery shall be presumed to exist at the time of delivery, unless proven otherwise. You may choose between repairing or replacing the Product unless one of these choices results in a manifestly disproportionate cost to ICONIC JUNGLE. If it is impossible to repair or replace the Product, you may return the price paid by returning the Product, or keep the Product and have part of the price returned to you, unless the lack of conformity is minor. The return, replacement or refund of the Product shall be made at no cost to you and shall not prevent you from receiving any compensation in the event that you are entitled to it.
13.4. Legal guarantee for hidden defects
13.4 ICONIC JUNGLE will give you a Product free of hidden defects that would make it unfit for its intended use, or that reduce this use so much, that you would not have acquired it, or would have given only a lower price, if you had known them. This warranty will only apply if you make the request within two (2) years of the discovery of the defect. In the event of a hidden defect, you will have the choice of returning the Product and having the price and costs incurred by the sale returned to you or keeping the Product and having part of the price returned to you. In any case, it will be up to you to prove that you meet the conditions of the guarantee. In case of lack of conformity and hidden defects please contact our Customer Service, who will send you all the necessary information for the return. You have fourteen (14) days to return your package.
14. Right and withdrawal period
14.1 ICONIC JUNGLE’s general refund policy allows you to withdraw within thirty (15) days of the date of delivery of the Products, without having to justify any reasons and without having to pay any penalty. After this period, you will no longer be able to exercise your right of withdrawal.
14.2 Personalised products cannot be exchanged or refunded.
15. Returns and refunds
15.1 The Customer has the right to revoke the contract within 14 (fourteen) days of delivery or withdrawal of the Products, except for Personalized Products. For Split Orders, the period begins on the day of delivery or withdrawal of the last Product.
15.2. Return conditions
15.2 You have the possibility to return, for an exchange or refund request, any product ordered on the iconicjungle.com website within fifteen (15) calendar days of the delivery date. The returned products must be accompanied by their purchase invoice or a copy in case of partial return. The return of a product, in case of exchange or refund request is offered using our prepaid return system. With regard to an exchange of a product, you only have the possibility to request it for items of the same value. The Customer must take into account the fact that for “Leather Goods”, all parts are made only at the time of order, to carry out an exchange of goods, he will have to wait for the time of design and delivery of a new part. Also, a financial contribution will be requested for the cost of return and a new delivery. If you cannot or do not wish to use the prepaid return service, please contact us and notify our customer service by email, so that they can record your return. In this case, it is your responsibility to prove that the goods have been returned and to return them by an authorized carrier of your choice who will provide proof of shipment and delivery. The cost of returning the goods will be at your expense. ICONIC JUNGLE is not responsible for items returned, which have been lost, misdirected or delivered late by a carrier of your choice. It is your responsibility to assume all risks for these returns, as well as the expenses, insurance and shipping costs associated with these returns.
15.3. Organisation of returns
15.3 Once you have sent us an email to arrange for the return of your order, simply follow the following steps. Before making a return request, please ensure that the items comply with the following conditions, in accordance with our Terms of Sales: Items must be in new and original condition, with all their labels and safety devices still attached and accompanied by all their accessories and packaging – incomplete, damaged, worn or altered items will be refused. The request for return must be made within 14 days of delivery of the order. The return package must be delivered to the carrier within 14 days of the date of the return authorization. The package can only be returned from the country where the order was delivered. Items must have been purchased online at iconicjungle.com. Items purchased in other stores will be refused. Return shipping is free if you use our pre-printed DHL label. If you decide to return your order via another shipping service, you will be responsible for the costs. We cannot be held responsible for any loss or damage caused to the returned items.
Items received as gifts can be returned by contacting the person who placed the order.
If you purchased a product/item for which there was an additional fee charge for delivery, you will have to cover the cost of return shipping, which will be charged to you.
15.4. Repayment period
15.4 After checking the condition of the items, we will accept the return and proceed with the refund.
Verification of items normally takes 3 to 5 business days. The refund will be made as soon as possible after acceptance of the return, directly to your bank account. The credit should appear within about a week from the refund confirmation email. The exact deadline is subject to banking procedures.
16. Limitation of liability
16.1 In no event shall ICONIC JUNGLE be liable for any damage that does not result from a breach by ICONIC JUNGLE of any of its obligations.
16.2 ICONIC JUNGLE reserves the right to change any information on the website at any time without notice.
This Terms of Use Agreement was last updated in 2022.
Contact:
Rue des Lilas 8
1202 Geneva
Switzerland
